FAQ
Most of our tours are operated as private or small-group experiences,
allowing you to explore Iceland in a more personal and flexible way.
Unlike large bus tours, private tours offer the freedom to travel at your own
pace, spend more time at the places you enjoy, and visit hidden locations along
the way.
Most of our tours start in Vík í Mýrdal or along the South Coast.
For some tours, pickup can also be arranged from nearby locations depending on the itinerary. If you would like to request pickup from a different location, please contact us and we will do our best to arrange it for you. The exact meeting point and pickup details will always be provided in your booking confirmation.
No previous glacier experience is required. Our glacier hikes on Sólheimajökull are designed for beginners and first-time glacier explorers. Your guide will provide all necessary safety instructions and equipment before stepping onto the glacier.
For glacier hikes and ice climbing tours we provide:
• crampons
• helmet
• ice axe
• harness and climbing equipment (for ice climbing tours)
Your guide will also provide safety instructions before the tour begins.
Weather in Iceland can change quickly, so we recommend dressing in layers. Recommended clothing includes:
• waterproof jacket and pants
• warm mid-layer (fleece or wool)
• gloves and hat
• sturdy hiking boots (required for glacier tours and hiking)
Yes. Many of our tours are suitable for beginners with a reasonable level of fitness.
Glacier hikes and hiking tours are designed to be accessible while still providing a real adventure experience.
If you are unsure about the difficulty of a tour, feel free to contact us and we will help you choose the best option.
Private tours are designed for your group only.
This means:
• your own dedicated guide
• flexible itinerary and pace
• more time for photos and exploration
• opportunity to visit hidden locations
Private tours offer a more relaxed and personalised way to experience Iceland.
Weather in Iceland can be unpredictable.
If weather conditions are unsafe, we may need to modify, postpone, or cancel a tour. Safety is always our top priority.
If a tour is cancelled due to weather, we will offer an alternative date or a full refund.
No. Tours to the Icelandic Highlands, including Landmannalaugar and Þórsmörk, are typically available only during the summer months when mountain roads are open.
The Highland season usually runs from June to September, depending on road and weather conditions.
Yes. We specialize in custom and private tours designed around your interests.
Custom tours can include glacier adventures, hiking tours, sightseeing, photography stops, or exploring hidden locations across Iceland. If you have a specific idea in mind, we are happy to help design a unique itinerary for you.
Some tours are suitable for children, while others have age restrictions for safety reasons.
If you are traveling with children, please contact us and we will recommend the most suitable tour.
Yes, we strongly recommend that all travelers have valid travel insurance that covers outdoor activities and unforeseen travel disruptions.
Our cancellation policy for private tours is:
• For cancellations made at least 48 hours prior to the tour date, a 90% refund will be issued.
• For cancellations made less than 48 hours prior to the tour date, there will be no refund.
For full details, please refer to our Terms & Conditions page.
You are welcome to bring snacks and water on tours.
However, alcohol and illegal drugs are strictly prohibited during tours for safety reasons.
Participants who appear to be under the influence may be refused participation.